Irene Cleaning Service LLC
Effective Date: April 21, 2025Last Updated: April 21, 2025
Irene Cleaning Service (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website at ireneservices.com (“Site”), how we use it, and your rights with respect to that information.
By using our Site, you consent to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
When you submit a contact form, request a quote, or schedule a cleaning service through our Site, we may collect:
- Your name
- Email address
- Phone number
- Service address
- Details about the cleaning service you are requesting (home size, type of service, special instructions)
We collect this information solely to respond to your inquiry and provide the services you request.
Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and analytics tools, including:
- Your IP address and approximate location (city/region level)
- Browser type and version
- Pages visited on our Site and time spent on each page
- Referring website or search query that brought you to our Site
- Device type (desktop, mobile, tablet)
This information is collected in aggregate and is not linked to your personal identity unless you have also submitted a contact form.
2. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and booking requests
- Schedule and confirm cleaning appointments
- Send you confirmations, reminders, and follow-up communications related to your service
- Improve the content and usability of our Site
- Understand how visitors find and interact with our Site (analytics)
- Comply with applicable legal requirements
We do not use your personal information for automated decision-making or profiling.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our content.
What cookies do: Cookies are small text files placed on your device when you visit a website. They allow us to recognize your browser, remember preferences, and collect aggregate usage data.
Google Analytics: We use Google Analytics to collect anonymized data about Site traffic, page views, and visitor behavior. Google Analytics processes this data in accordance with Google’s Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Meta Pixel (Facebook): Our Site uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Meta Pixel allows us to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our Site. Meta may use this data in accordance with its own Data Policy. You can manage your ad preferences through your Facebook account settings.
Managing cookies: You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies. Disabling cookies may limit certain functionality of the Site.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers (such as scheduling software or email platforms) who assist us in operating our business. These providers are contractually required to keep your information confidential and use it only to perform services on our behalf.
- Legal compliance: We may disclose your information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
5. Data Retention
We retain personal information you submit through our Site for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, please contact us using the details in Section 9 below.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of receiving marketing communications from us at any time
To exercise any of these rights, please contact us using the information in Section 9.
Texas residents: Under the Texas Data Privacy and Security Act, Texas residents may have additional rights regarding their personal data. Please contact us for more information.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Irene Cleaning Service LLC
Grapevine, Texas
Email: irenecleaningservicellc@gmail.com
Phone: +1 945-227-2007
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.